Your Employee Assistance Program, or EAP, is one of the most underused benefits available to most employees. Many people either don’t know it exists, aren’t sure what it covers, or assume it’s only for people in crisis. In reality, EAPs offer a wide range of support that can help with everyday challenges, not just emergencies.

Most EAPs provide free, confidential short-term counseling (typically three to eight sessions) with a licensed professional. This can help with stress, anxiety, relationship issues, grief, work-life balance, and more. Sessions are usually available in person, over the phone, or via video, making them flexible enough to fit into even a busy schedule.

But counseling is just the beginning. Many EAPs also offer financial counseling and budgeting assistance, legal consultations for things like estate planning or landlord disputes, help finding childcare or elder care resources, and support during life transitions like divorce, relocation, or becoming a new parent.

One of the most important things to know about your EAP is that it’s confidential. Your employer pays for the program but doesn’t receive information about who uses it or why. This is by design: the goal is to remove barriers to getting help.

Using your EAP is straightforward. Typically, you call a toll-free number or visit a website, describe what you need, and get connected with the right resource. Check your benefits portal or HR department for specific details on how to access your program.

Think of your EAP as a first stop when you’re dealing with something that feels difficult to navigate alone. It’s there for you, and it’s already paid for.